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Continuous innovation is our key strategy to maintain leadership

Renu Rajaram ,  Saturday, May 05, 2012, 11:03 Hrs  [IST]

Rishi_Khanna— Rishi Khanna, Director & Co-promoter, C&S Electric Ltd

C&S Electric Ltd is a leading suppliers of electrical equipment in India and is one among country's largest exporter of industrial switchgear. Its wide range of electrical and electronic products finds application in power generation, distribution, control, protection and final consumption. Rishi Khanna talks to Renu Rajaram about the challenges faced by the Indian switchgear industry and the strategies adopted by his company to maintain its leadership position.

What is the current size of the Indian switchgear industry and at what rate do you think the industry will grow in next five years?
The current size of Indian switchgear industry is around Rs.10,000 crore and is expected to grow 8 to10 per cent annually in next five years.

How do you see the prospects for the switchgear and control gear industry? What will be the principal growth drivers?
The prospects for switchgear industry are very good as Indian economy is riding on power and infrastructural growth. The growth drivers for switchgear industry are infrastructure sector, power generation sector, power transmission, telecom sector and upcoming new industries.

What is the share of C&S in the Indian switchgear market?
C&S is amongst the top four players in the domestic market. Our share varies by product, and ranges from 7 per cent to over 50 per cent.

Tell us more on your manufacturing facilities.
C&S has 16 state-of-the-art manufacturing plants spread across Noida, Haridwar, Belgium and China. All our manufacturing facilities are equipped with latest precision tools, machineries and testing equipments ensuring highest quality of products and services to the customers.

Can you brief us about some of your latest products introduced in the market?
Our attempt has always been to have highest revenue coming from newly developed products. We have launched a number of innovative high performing products in the market. We recently introduced a new range of contactors, protective and multifunctional relays with advanced communication protocols, new circuit breakers of various types, and cast-resin busbar trunking in India for the first time. There are many other examples too.

Which are the new export markets you have explored or are in the process of exploring?
With presence in more than 78 countries, C&S is amongst the largest exporter of industrial switchgear products. Today we have made some inroads into practically every market in the world now, so it is not so much about new geographies now! It is about deeper penetration into the geographies where are already present.

The approach is simple-we have increased the quantity and quality of our manpower in this field and are setting higher targets. The market is huge and our share is tiny so there is enough room for us to quadruple our exports in 3-4 years. We do pick some markets from time to time where we focus; in recent times, these markets have been Russia, Africa and North America. We have an office in Moscow and in Dubai. We also now have a focus on the Chinese market.

It will be a slow start but we have made it. The market is 5 to 6 times the size of India's market. And we already have a reputation in China for our superior quality as compared to the Chinese companies; thanks to the suppliers who have their plants in China, we made it to our Global accounts. So we have great expectations from this in the long term.

What is the current contribution of your switchgear business in the total business by the company? Where is the foreseen in coming 3 to 4 years?
Switchgear contributes around 50 per cent of the business. We expect excellent growth in this segment but naturally some of our newer ventures like solar or electrical turnkey business are likely to grow faster. This percentage may therefore reduce slightly in coming years. Overall the outlook for switchgear business in our domestic market as well as international market looks strong. We recently acquired a company in Belgium which is the world leader in cast resin busbar systems with a turnover of approximately Rs.125 crore. This took C&S Electric's turnover above the Rs.1,000-crore mark in the current year.

What are the main challenges that the Indian switchgear industry currently faces and what type of government support would you expect towards remedial measures?
The challenges are of two types. First, broader macroeconomic challenges and the difficulties faced by the power sector are well known to all. These apply to the switchgear industry as well. Second - the challenges more specifically to the industry are the increase in raw material prices in recent years, and an intensely competitive environment restricting the level of price realization that is possible in the market. C&S never looked for industry specific government support as such. General good governance and policies promoting general economic growth is what we all want. Few areas in which the government can certainly step in are with regard to regulations for product quality and safety to prevent low quality products in the marketplace, also in solving the complex problems of our customers, the power companies and utilities. These of course will have a positive impact on our industry. But these are broader problems of which many industries are the sufferers.

What is the current investment in upgrading capacities of switchgear and control gear production and how much of it goes to R&D?
C&S invest a great amount of time and efforts in R&D activities. Today we have four certified and government recognized R&D centers with over 70 engineers continuously involved in creating world-class products. We have focused team for new product development, product life cycle management and Value engineering.

Do you think Indian manufacturers of switchgear and control gear are investing sufficiently in R&D?
Indian companies, barring a few, do not invest greatly in R&D facilities. C&S invest 2 per cent of its turnover in R&D activities. Products developed out of our R&D centres in last two years contribute more than 25 per cent to our total revenue.

How has the Indian switchgear industry been doing in terms of exports? Which countries have led India's export growth?
Indian share in switchgear exports is low which needs to be increased. India exports in a major way to the Middle East region, Europe and African continent. C&S however exports all over the world—approximately evenly spread in each continent. Our exports in FY12 will be over Rs.125 crore on a standalone basis and Rs.250 crore considering the Belgian acquisition.

What are the strategies adopted by the company to maintain its position as a leader in industrial switchgear export market?
Continuous innovation, technology enhancement and product upgradation as per international standards are the key strategies for maintaining our position as a leader in industrial switchgear export market. As our mission statement says, we endeavor to create a "unique alchemy" or a unique "cocktail" of outstanding products, compelling marketing, and noticeably superior service.

Over the years, do you perceive any change in the procurement policies of government utilities?
The trend remains same as still most of the buyer procures switchgear products directly. But recently trend is shifting towards EBOP.

Indian power utilities now prefer EPC and turnkey contracts, as opposed to direct procurement, for switchgear. Tell us about your plans to take up T&D contracting?
Switchgear requirement of large projects in power sector are usually a separate requisition as it is a substantial purchase. I would estimate 70 per cent of the procurement takes place directly as a switchgear package whereas the 30 per cent goes through what we call EBOP (electrical balance of plant) contractors. I personally feel that it is up to the customer to decide what suits him better.

More experienced customers prefer to buy switchgear directly because value addition by the EBOP contractor is not much. As far as our switchgear division is concerned we focus on product supply and not on turnkey project execution, but we have an Electrical Turnkey Projects division which is active in the kind of space mentioned by you. This is a fast growing business for C&S and is an internal customer to the Switchgear Division.

What is your view on the present state of domestic testing facilities for switchgear and control gear equipment?
We have good testing facilities in India but they are generally overbooked, leading to longer waiting time. With public-private partnerships, we can speed up things.
 
                 
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